.oc-launch{position:fixed;z-index:40;right:20px;bottom:20px;display:flex;align-items:center;gap:10px;min-height:54px;padding:0 20px 0 16px;border:0;border-radius:999px;background:var(--ink);color:#fff;font:inherit;font-weight:800;cursor:pointer;box-shadow:0 14px 34px rgba(1,35,62,.28);transition:transform .2s}.oc-launch:hover{transform:translateY(-2px)}.oc-launch svg{width:24px;height:24px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.oc-launch:focus-visible,.oc-panel :focus-visible{outline:3px solid var(--blue);outline-offset:2px}
.oc-panel{position:fixed;z-index:41;right:20px;bottom:20px;display:flex;flex-direction:column;width:min(400px,calc(100vw - 40px));height:min(640px,calc(100vh - 40px));background:#fff;border-radius:22px;box-shadow:0 24px 70px rgba(1,35,62,.3);overflow:hidden}.oc-panel[hidden]{display:none}
.oc-head{display:flex;align-items:center;gap:12px;padding:14px 16px;background:var(--ink);color:#fff}.oc-head strong{display:block;font-size:1rem;line-height:1.2}.oc-head small{display:block;color:#b8c9d4;font-size:.8rem}.oc-head .open-status{margin-top:2px;color:#b8c9d4;font-size:.78rem}.oc-head .open-status.is-open{color:#7ee2a2}.oc-avatar{flex:none;display:grid;place-items:center;width:40px;height:40px;border-radius:50%;background:var(--blue);font-weight:850}.oc-close{margin-left:auto;width:40px;height:40px;border:0;border-radius:50%;background:rgba(255,255,255,.1);color:#fff;font-size:1.3rem;cursor:pointer}
.oc-log{flex:1;overflow-y:auto;padding:16px;background:#f7fbfe;display:flex;flex-direction:column;gap:10px}.oc-msg{max-width:88%;padding:11px 14px;border-radius:16px;font-size:.94rem;line-height:1.5;white-space:normal;overflow-wrap:anywhere}.oc-msg p{margin:0 0 8px}.oc-msg p:last-child,.oc-msg ul:last-child{margin-bottom:0}.oc-msg ul{margin:0 0 8px;padding-left:18px}.oc-msg a{color:var(--blue);font-weight:700}.oc-bot{align-self:flex-start;background:#fff;border:1px solid var(--line);border-bottom-left-radius:6px}.oc-user{align-self:flex-end;background:var(--blue);color:#fff;border-bottom-right-radius:6px}.oc-urgent{border-color:#e0a1a1;background:#fff5f5}.oc-urgent strong{color:#a32020}
.oc-chips{display:flex;flex-wrap:wrap;gap:6px}.oc-chips button{min-height:36px;padding:6px 12px;border:1px solid var(--line);border-radius:999px;background:#fff;color:var(--ink);font:inherit;font-size:.85rem;font-weight:700;cursor:pointer;text-align:left}.oc-chips button:hover{border-color:var(--blue);color:var(--blue)}.oc-chips .oc-primary{background:var(--blue);border-color:var(--blue);color:#fff}.oc-chips .oc-primary:hover{color:#fff;background:var(--blue2)}
.oc-form{display:flex;gap:8px;padding:12px;border-top:1px solid var(--line);background:#fff}.oc-form input{flex:1;min-width:0;min-height:44px;padding:0 14px;border:1px solid var(--line);border-radius:999px;font:inherit;font-size:16px}.oc-form button{min-width:44px;min-height:44px;border:0;border-radius:50%;background:var(--blue);color:#fff;font-size:1.1rem;cursor:pointer}.oc-note{padding:0 14px 10px;background:#fff;color:var(--muted);font-size:.72rem;line-height:1.35}
@media(max-width:900px){.oc-launch{bottom:92px;right:14px;min-height:50px;padding:0 16px 0 13px}.oc-launch span{font-size:.9rem}}
@media(max-width:620px){.oc-panel{right:0;bottom:0;width:100%;height:100%;height:100dvh;border-radius:0}}
.oc-disclaimer{border-color:#e4c98f;background:#fffaf0;max-width:100%}.oc-form input:disabled{background:#f1f4f6}.oc-form button:disabled{opacity:.4;cursor:not-allowed}